Frequently Asked Questions

Our electric and airless sprayers are compatible with a wide range of paints including emulsion, gloss, satin, primer, varnish, lacquer, and even thick masonry paint (depending on the model). Each product listing specifies compatible materials. For thin paints like water-based emulsions, our entry-level sprayers work perfectly. For thicker coatings or commercial use, we recommend our professional airless systems.

For most projects, yes — a sprayer delivers a significantly smoother, more even finish in a fraction of the time. A paint sprayer is ideal for fences, garden furniture, kitchen cabinets, ceilings, large interior walls, and exterior surfaces. The key advantage is speed and consistency. For small touch-up jobs or detailed areas, a brush or roller may still be more practical, which is why we also stock brush and roller kits.

It depends on your project size and experience level. For small home projects (garden furniture, feature walls), our Compact Electric Sprayer is ideal. For medium projects (fencing, rooms), the Advanced Sprayer Pro is perfect. For large interior or exterior work and commercial use, we recommend our Professional Airless or Contractor systems. If you're unsure, contact our team and we'll help you choose.

No. All our consumer and professional sprayers are designed to be set up and used without specialist training. Each product comes with full instructions. Our entry-level and mid-range sprayers are plug-and-play with adjustable settings. Industrial models may require a brief setup process which is clearly documented. Our support team is also available by phone and email to assist.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. All payments are processed securely through Stripe, the world's leading payment platform. We do not store your card details on our servers. You may also see Apple Pay or Google Pay options depending on your device and browser.

Absolutely. Simply add as many items as you need to your cart, adjust quantities if necessary, then proceed to checkout to pay for everything in one transaction. This is the recommended way to order — one secure payment for your full basket.

Yes, completely. All checkout transactions are handled by Stripe, a PCI-DSS Level 1 certified payment processor. Your card data never touches our servers — it goes directly and securely to Stripe. Look for the padlock icon in your browser's address bar for additional reassurance.

Yes. Once your payment is successful, Stripe will send you an automated payment receipt to the email address provided at checkout. You will also be redirected to our order confirmation page. If you don't receive a confirmation email within a few minutes, please check your spam folder or contact us.

Most orders are dispatched within 1 business day from our Manchester warehouse. Standard delivery to mainland UK takes 2–3 business days. We offer next-day delivery options at checkout on eligible items. Remote areas of Scotland, Northern Ireland, and certain islands may take slightly longer.

Yes — free standard delivery is available on all orders over £99 to mainland UK addresses. For orders under £99, a standard delivery charge applies which is displayed at checkout before payment. We also deliver to selected European countries; delivery costs and timescales for international orders are calculated at checkout.

Yes, we ship to selected European countries including Ireland, Germany, France, the Netherlands, Belgium, Spain, Italy, and Poland. International delivery options and costs are shown during checkout. If your country is not listed and you'd like to enquire about shipping, please contact us directly.

We offer a 30-day returns policy on all unused items in their original packaging. If you're not satisfied with your purchase, contact us within 30 days of delivery and we'll arrange a return. Please see our full Refund Policy for detailed terms. Faulty items are covered under our standard warranty and we'll arrange collection and replacement at no cost to you.

First, check our troubleshooting guide in the product manual — most common issues (clogged nozzle, uneven spray, pressure problems) have simple solutions. If the problem persists, contact our technical support team at info@primefix-renovations.co.uk or call us on +44 7450 343465. We can diagnose most issues over the phone. If the equipment is faulty, we'll arrange a repair, replacement or refund depending on the circumstances.